Payment Policy

This Payment Policy governs the payment process for purchases made on The Cover Lounge and ensures compliance with the Google Merchant Policy. By making a purchase through our website, you agree to adhere to the terms outlined in this policy.

1. Payment Methods

We accept the following payment methods for purchases made on The Cover Lounge:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other electronic payment methods as specified during the checkout process

2. Secure Payment Processing

All payments made through The Cover Lounge are processed securely. We utilize industry-standard encryption and security protocols to protect your payment information. Your credit card details are encrypted during transmission and are not stored on our servers.

3. Currency

All prices listed on The Cover Lounge are displayed in Rupees. We accept payment only in the specified currency. If you are making a purchase from a different country, your bank or credit card issuer may apply additional currency conversion fees. Please consult with your financial institution for more information.

4. Pricing Accuracy

We strive to ensure that all product prices displayed on The Cover Lounge are accurate and up-to-date. However, in the event of a pricing error, we reserve the right to cancel or refuse any orders placed for products listed at an incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a refund to your original method of payment.

5. Taxes

The prices listed on The Cover Lounge do not include applicable taxes, such as sales tax, value-added tax (VAT), or goods and services tax (GST). Taxes will be calculated and added to your order total during the checkout process based on your shipping address and applicable tax laws.

6. Order Confirmation

Upon successful completion of your order, you will receive an order confirmation email containing details of your purchase, including the total amount charged to your payment method and a summary of the items ordered. Please review the order confirmation carefully and contact us immediately if you notice any discrepancies.

7. Payment Disputes

If you believe that a charge on your credit card statement from The Cover Lounge is incorrect or unauthorized, please contact us promptly to resolve the issue. We will investigate the matter and work with you to address any payment disputes in accordance with applicable laws and regulations.

8. Refunds and Returns

Please refer to our Refund Policy for information on our refund and return process. We strive to provide a satisfactory resolution for any issues related to product quality, shipping errors, or order discrepancies.

9. Contact Information

If you have any questions or concerns regarding our Payment Policy, please contact us at support@thecoverlounge.in. We are committed to providing transparent and secure payment processing for all purchases made on The Cover Lounge

Customer Service Hours:
Monday - Saturday: 9:00 AM - 6:00 PM (EST)
Closed on Sundays and major holidays

Phone:
Mobile No.:- +91 7405884033

Email: support@thecoverlounge.in

Live Chat:
Chat live with one of our customer service representatives during our business hours for immediate assistance in WhatsApp. Look for the chat bubble icon in the bottom right corner of your screen.

Address:
 Satya Sai Hospital, Main, Road, near Shyam Motors, Rajkot, Gujarat 360005